Delivery Information
We aim to make receiving your order simple, secure, and convenient.
Processing time
Orders are usually processed within 1–2 business days. During sales, holidays, or new collection launches, processing may take slightly longer.
Delivery options
| Delivery method | Estimated time | Cost |
|---|---|---|
| Standard delivery | 5–7 business days | Calculated at checkout |
| Free delivery | Based on order value | Shown at checkout |
Delivery times begin after your order has been processed and may vary depending on your location.
| Order value (INR) | Delivery charges |
|---|---|
| Standard delivery fee | ₹149 |
| Orders above ₹1,599.00 | Free |
Delivery partners
Delhivery
India’s largest fully integrated logistics provider, building the operating system for commerce through a combination of world-class infrastructure, logistics operations of the highest quality, and cutting-edge engineering and technology capabilities.
Since its inception in 2011, Delhivery has fulfilled over 4 billion orders across India, with a nationwide network present in every state and servicing over 18,850 pin codes. 50 automated sort centres, 123 gateways, 4,500+ direct delivery centres and a team of over 74,000 people make it possible to deliver 24 hours a day, 7 days a week, 365 days a year.
DTDC
Founded 30 years ago, DTDC handles over 12.5 million shipments a month across India through 14,000 franchises and 580 operating facilities. Its fleet of 1,500+ vehicles covers approximately 96% of the Indian population.
Order tracking
Once your order has been dispatched, you will receive a confirmation email or text message containing your tracking number and delivery details.
Delivery address
Please provide a complete and accurate delivery address, including your building number, street name, city, postal code, and contact number. We cannot guarantee address changes after an order has been dispatched.
Delays
Unexpected delays may occur due to weather, public holidays, customs procedures, or courier issues. We will make every effort to keep you informed and deliver your order as quickly as possible.
Missed or failed delivery
If no one is available to receive the order, the courier may contact you, leave delivery instructions, or arrange another attempt. Additional charges may apply if an order must be resent because incorrect delivery information was provided.
Damaged or missing parcels
If your parcel arrives damaged or does not arrive within the expected timeframe, contact our customer service team at contact@clubvogue.in with your order number and relevant photos.
Please report delivery issues within 48 hours of receiving the parcel.