Privacy Policy

1. Information We Collect

We may collect the following information when you use our website or place an order:

Personal information

• Full name
• Email address
• Phone number
• Billing and delivery address
• Account login information
• Order and purchase history

Payment information

Payments may be processed through third-party payment providers. We may receive information necessary to confirm and process your payment, but we generally do not store complete credit or debit card details on our servers.

Technical information

When you visit our website, we may automatically collect information such as:

• IP address
• Browser and device type
• Operating system
• Website pages visited
• Date and time of visits
• Referring website or source

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange delivery and shipping
• Process payments and refunds
• Communicate with you about your orders
• Provide customer support
• Create and manage your customer account
• Improve our website, products, and services
• Send promotional offers and marketing communications where permitted
• Prevent fraud, misuse, and unauthorized activity
• Comply with applicable laws and legal obligations

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies may help us:

• Remember items in your shopping cart
• Keep you signed in
• Understand how visitors use our website
• Improve website performance
• Personalize content and advertising where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

4. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping and delivery companies
• Website hosting and technology providers
• Customer service providers
• Marketing and analytics providers
• Fraud prevention and security services

These third parties may only use information as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, customers, website, or business.

5. Marketing Communications

• If you choose to receive marketing communications from us, we may send you information about new collections, promotions, discounts, products, and special offers.
• You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the communication, or by contacting us.

6. Data Security

• We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
• However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

• We retain personal information only for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, resolve disputes, prevent fraud, and comply with legal or regulatory requirements.
• When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Object to certain uses of your information
• Request restrictions on certain processing activities
• Opt out of marketing communications

To exercise your applicable rights, please contact us using the details below.

9. Children's Privacy

• Our website is not intended for children who are not legally permitted to use online shopping services under applicable law.
• We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

10. Third-Party Websites

• Our website may contain links to third-party websites, including payment providers, social media platforms, or other services.
• We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. International Data Transfers

Your information may be processed or stored in countries other than the country in which you live. Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.

12. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
• Any updated version will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at contact@clubvogue.in, or reach us at: